Cotton Rope Leash FAQ
How strong is the Vivid Canine Cotton Rope leash?
Vivid Canine leashes are built to provide security and strength for everyday walks.
How strong are the knots?
Vivid Canine leashes are built using knots frequently used by the rock climbing industry. Our knots are designed to become tighter and even more secure as you pull. We are always ensuring that each of our knots are strong and secure so you can feel at ease when walking your furry friend!
How do Cotton Rope leashes help prevent neck injury?
Our cotton rope leashes are made with naturally flexible materials in order to allow some pull so your dog is not yanked back by the leash if they pull.
Are Vivid Canine Leashes washable?
All Vivid Canine leashes are washable. We recommend hand-washing with mild soap and water. After washing, we recommend allowing your leash to air dry.
When will I get my Cotton Rope leash?
Our leashes are handmade to order and may take 2-3 business days to be shipped out. You will receive an email notification when your leash has been shipped out.
Where do you ship?
We currently ship to the U.S., Canada, Mexico & Australia. We offer free shipping within the U.S. Additional shipping fees apply for Hawaii and Alaska and certain areas in Canada.
What is your return policy?We stand behind every product we sell. If you aren't 100% satisfied, we're here to help!
We accept returns of items that are unused, unwashed, and in new condition.
- Returns received within 14 days of original ship date will be refunded in full, minus the shipping charges.
- We cannot accept returns after 14 days